Here to enhance your luxury getaway, Villa Hosts handle every detail with personalised, responsive and attentive service for all guests in all room types.
Your Villa Host ensures your room or villa is immaculate at all times, takes care of requests and anticipates your needs. In short, whether you’re travelling as a family, a couple or solo, your Villa Host is your personal point of contact, and they’re here to help; here’s how:
- Your Villa Host will contact you 3 to 5 days before you arrive, to get to know your preferences.
- They’ll welcome you upon arrival at the airport or the hotel (depending on your arrangements), and personally check you in at the lobby or in your villa.
- They’re on hand throughout your stay to help with anything you need, from spa and restaurant bookings, to dietary preferences, or to organise surprises for special occasions.
- Finally, they’ll take you through a personalised check-out at the lobby or in your villa.