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ALTERNATIVE STATE QUARANTINE PACKAGES

Enjoy a luxurious 15-night stay with unrivalled privacy and world-class healthcare on your return to Thailand. Touch down to safety and tranquillity in the heart of Bangkok with spacious, comfortable accommodation, fully sanitised airport transfer, full-board dining, health screening and more.

All our Alternative State Quarantine packages have been developed in partnership with Bumrungrad International Hospital, transforming every quarantine stay into a luxurious wellness experience. Whether you are a Thai citizen, an international traveller, or an expatriate returning to your family, our all-inclusive, government-approved packages ensure a safe and comfortable stay.

ACCOMMODATION

Our rooms and suites are luxurious havens of comfort for quarantine stays. Choose from a range of accommodation options, from spacious rooms offering stunning city views to expansive suites opening directly onto our verdant gardens. All rooms include a host of entertainment options, work desk and complimentary WiFi, so you can stay connected throughout your stay.

DEDICATED SERVICES BY ANANTARA SIAM BANGKOK HOTEL

• Luxury accommodation for 15 nights
• Full-board meals – breakfast, lunch and dinner
• Complimentary high-speed internet access
• 64 international / local news, music and entertainment TV channels
• Designated area for periodic screening tests
• 24-hour nurse on duty to administer twice-daily temperature checks and conduct health evaluation

DEDICATED SERVICES BY BUMRUNGRAD INTERNATIONAL HOSPITAL

• A total of three COVID-19 screening tests conducted on-property on days 0, 7 and 13 of your stay
• Certified medical staff on-site for any health-related needs
• Admittance to hospital in the event of a positive test for COVID-19
• Issuance of regular official reports on the status of each patient under observation
• An official COVID-19-free certificate issued on day 13 of your stay (subject to negative test)
• Ambulance service on demand
• Transfer from Suvarnabhumi International Airport or Don Mueang International Airport to the hotel

Required Documents

SPECIFY THE NUMBER OF GUESTS:

Documents Required to Enter Thailand for Thai Citizens – Travelling Alone


Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

  1. Flight details or eTicket (required at time of hotel booking)
  2. Copy of passport (required at time of the hotel booking)
  3. Copy of Thai identification card (if available)
  4. Signed Pre-Arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Medical certification letter
  8. Letter of consent to quarantine in Alternative State Quarantine for 14 days
  9. Letter of consent to accept to pay the expenses to quarantine in Alternative State Quarantine for 14 days
  10. Letter of consent to travel across the border or province to quarantine in Alternative State Quarantine for 14 days
  11. Address after quarantine (the next destination you will visit after you finish state quarantine
  12. Letter of consent to quarantine in Alternative State Quarantine for 14 days for children under 18 years old
  13. Hotel confirmation letter
Download

Documents Required to Enter Thailand for Thai Citizens – Two or More


Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

  1. Flight details or eTicket (required at time of hotel booking)
  2. Copy of passport (required at time of the hotel booking)
  3. Copy of Thai identification card (if available)
  4. Signed Pre-Arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Medical certification letter
  8. Marriage certificate (in cases where husband and wife wish to stay together)
  9. Copy of visa to enter Thailand (in caseS where one spouse is a foreigner)
  10. Letter of consent to quarantine in Alternative State Quarantine for 14 days
  11. Letter of consent to accept to pay the expenses to quarantine in Alternative State Quarantine for 14 days
  12. Letter of consent to travel across the border or province to quarantine in Alternative State Quarantine for 14 days
  13. Address after quarantine (the next destination you will visit after you finish state quarantine)
  14. Letter of consent to quarantine in Alternative State Quarantine for 14 days for children under 18 years old
  15. Hotel confirmation letter
  16. Indemnity record (for communicable disease control)
Download

Documents Required to Enter Thailand for Non-Thai Citizens – Travelling Alone


Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

  1. Flight details or eTicket
  2. Copy of passport
  3. Copy of visa to enter Thailand
  4. Signed Pre-arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Negative COVID-19 test result (not more than 72 hours before departing)
  8. Work permit (for guests travelling for business purposes)
  9. Invitation letter (for guests invited to Thailand by someone else)
  10. Copy of ID card or passport of spouse or family members (when entering with visa type “O” but not staying in the hotel together)
  11. Letter of guarantee of healthcare insurance (covering all medical treatments, including COVID-19, up to at least USD 100,000)
  12. Address after quarantine (the next destination you will visit after you finish state quarantine)
  13. Letter of consent to quarantine in Alternative State Quarantine for 15 nights for children under 18 years old
  14. Hotel confirmation letter
Download

Documents Required to Enter Thailand for Non-Thai Citizens – Two or More


Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

  1. Flight details or eTicket
  2. Copy of passport
  3. Copy of visa to enter Thailand
  4. Signed Pre-arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Negative COVID-19 test result (not more than 72 hours before departing)
  8. Work permit (for guests travelling for business purposes)
  9. Invitation letter (for guests invited to Thailand by someone else)
  10. Copy of ID card or passport of spouse or family members (when entering with visa type “O” but not staying in the hotel together)
  11. Marriage certificate (in cases where husband and wife wish to stay together)
  12. Letter of guarantee of healthcare insurance (covering all medical treatments, including COVID-19, up to at least USD 100,000)
  13. Address after quarantine (the next destination you will visit after you finish state quarantine)
  14. Letter of consent to quarantine in Alternative State Quarantine for 15 nights for children under 18 years old
  15. Hotel confirmation letter
  16. Indemnity record (for communicable disease control)
Download

Documents Required to Enter Thailand for DCIO Staff


Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

(Diplomatic Missions, Consular Posts and International Organisations)

  1. Flight details or eTicket
  2. Copy of passport or diplomatic ID
  3. Copy of visa to enter Thailand
  4. Signed Pre-arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Negative COVID-19 test result (not more than 72 hours before departing)
  8. Declaration form
  9. Letter of guarantee of healthcare insurance (covering all medical treatments, including COVID-19, up to at least USD 100,000)
  10. Address after quarantine (the next destination you will visit after you finish state quarantine)
  11. Letter of consent to quarantine in Alternative State Quarantine for 15 nights for children under 18 years old
  12. Indemnity record (for communicable disease control)
Download

Frequently Asked Questions

For any additional information not provided below, please contact our dedicated specialists on +66 (0) 2 365 9114 or +1-844-646-6724 (US Toll Free)

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Q1. Is Anantara Siam Bangkok Hotel an Alternative State Quarantine (ASQ) hotel?

Yes, Anantara Siam Bangkok Hotel is a certified Alternative State Quarantine (ASQ) facility as certified by Thailand’s Ministry of Public Health and Ministry of Defence.

Q2. What is included in an ASQ package?

Anantara Siam Bangkok Hotel offers an all-encompassing accommodation package in partnership with Bumrungrad International Hospital for a compulsory stay of 15 nights. The package includes accommodation in a selected room or suite type; daily full board meals ordered from an a la carte menu served in the guest’s room; high speed internet; and 64 international and local television channels. Dedicated inclusive services by Bumrungrad International Hospital include airport transfers in a specially designed two-cabin vehicle with separate air-conditioning systems for the guest and driver; 3 COVID-19 screening tests conducted at the hotel on the day of arrival, and on days 7 and 13 of the guest’s stay; around the clock on-site certified medical staff for any health-related needs; digital thermometer and telemedicine services; an on demand ambulance service; hospitalisation in case of a positive COVID-19 test result; and the issuance of health reports and a COVID-19-free health certificate at the end of the guest’s quarantine period.

Q3. Is the hotel limited to ASQ guests only, or can anyone stay at or visit the hotel’s facilities?

The hotel is open to the public and all facilities and services are operational in accordance with the compulsory protocols and health and safety measures relating to physical distancing as set out by the COVID-19 Situation Administration (CCSA). Under ASQ certification, ASQ guests are confined exclusively to their rooms in dedicated and isolated areas and have no access to the hotel’s public facilities and public areas

Q4. How do ASQ guests travel from the airport to the hotel?

The hotel’s ASQ packages include round-trip airport transfers by Bumrungrad International Hospital in a specially designed two-cabin vehicle with separate air-conditioning systems for the guest and driver.

Q5. Are ASQ guests tested for COVID-19 at the hotel?

Yes. Anantara Siam Bangkok Hotel works in partnership with Bumrungrad International Hospital to look after the health and safety of ASQ guests at the hotel. ASQ guests undergo 3 COVID-19 screening tests during their stay – upon their arrival at the hotel; after 7 days; and on the 13th day prior to the completion of their quarantine. ASQ guests undergo a twice-daily compulsory temperature check.

Q6. What happens if an ASQ guest tests positive for COVID-19 at the hotel?

The guest will be transferred and admitted to Bumrungrad International Hospital by certified medical staff in line with the Centre for the COVID-19 Situation Administration’s (CCSA) protocols.

Q7. Are ASQ guests allowed to leave their rooms?

No, except under the following circumstances:

  • Negative COVID-19 test result after 7 days – Under the Centre for the COVID-19 Situation Administration’s (CCSA) protocols guests in the dedicated and isolated quarantine facility are confined exclusively to their rooms, but may leave their room for 1 hour per day to get some fresh air in an isolated area away from regular guests or visitors to the hotel after they have tested negative for COVID-19 during the 2nd screening on the 7th day after arriving in Thailand. To allow for guests in quarantine to stretch their legs once a day but not swim in the pool, the hotel’s swimming pool and surrounding garden area is closed to regular guests from 3.00 pm daily. This area is sanitised daily after 6.00 pm as an enhanced health and safety precaution for all our guests and colleagues.
  • Housekeeping service - Servicing of ASQ guest rooms takes place every 2nd day during a guest’s stay when the guest is required to remain outside the room while the housekeeper services the room.
  • Smoking – ASQ guests can smoke outside in front of their room door when not staying in a smoking room.

Q8. Are ASQ guests allowed to visit each other in their rooms after 7 days in quarantine?

No. ASQ guests can socialise for 1 hour per day in the dedicated isolated area in accordance with the compulsory protocols and health and safety measures relating to physical distancing as set out by the COVID-19 Situation Administration (CCSA).

Q9. Are ASQ guests allowed to use the hotel’s swimming pool?

No, under ASQ certification guests in quarantine are not allowed to enter the swimming pool for recreational use or exercising.

Q10. Are ASQ guests allowed to use the hotel’s spa and gym?

No. Selected gym and exercise equipment is available to rent, subject to availability – please contact the hotel for details or to reserve specific equipment.

Q11. Why do ASQ guests have to stay in the hotel for 15 nights instead of 14 nights?

Thailand’s Ministry of Public Health requires ASQ guests to quarantine for 14 full days and counts the date of arrival in Thailand as Day 0, irrespective of the arrival time in the country on that day.

Q12. Are ASQ guests allowed to receive visitors from outside the hotel?

No.

Q13. Can married couples share a hotel room?

Yes. A copy of the couple’s marriage certificate must be submitted when making the Alternative State Quarantine hotel reservation.

Q14. Can families share a hotel room?

Yes, subject to the maximum occupants allowed per selected room or suite type. A copy of the parents’ marriage certificate must be submitted when making the Alternative State Quarantine hotel reservation.

Q.15 Can friends or unmarried couples share a hotel room?

No. Only married couples and families can share a room.

Q.16 Do infants stay for free?

No. A supplement for infants up to the age of 3 years applies. This includes 3 COVID-19 screening tests, a twice-daily compulsory temperature check, healthcare services by Bumrungrad International Hospital and full board meals.

Q.17 Does the hotel supply baby food, diapers and other amenities for infants?

Anantara Siam Bangkok Hotel supplies basic children’s’ amenities in rooms. For infants, parents are required to bring items such as baby food and diapers along. Cold storage facilities for baby food are available upon request. Deliveries from online shopping are allowed (please see conditions relating to deliveries to hotel rooms).

Q.18 Are kids’ menus available for meals?

Yes.

Q.19 Are pets allowed in hotel rooms?

No.

Q.20 Can ASQ guests receive deliveries?

Yes, under the following conditions:

  • The guest must inform the hotel of the delivery in advance, including date of delivery and estimated time of arrival.
  • Upon delivery, the hotel is required to open and inspect the contents, then reseal the package in the presence of the delivery person, before delivering it to the guest’s room.
  • For deliveries of prescription medicines, guests must provide a prescription.
  • Items prohibited for delivery include food and beverage, alcohol, narcotics, weapons and ammunition.

Q.21 Can ASQ guests receive food deliveries from family and friends?

Yes, under the following conditions:

  • Only a family member of the guest may deliver the food to the hotel – food deliveries by messenger or food delivery services are not allowed.
  • The family member must present his or her Thai ID card upon the delivery of the food at the hotel.
  • The guest must sign a disclaimer letter upon receiving the food.

Q.22 Do I need to pay for my ASQ stay in advance?

Yes, full payment for the selected ASQ package must be made when booking an ASQ stay at Anantara Siam Bangkok Hotel. Thai nationals and expatriates holding a credit card issued by a Thai bank can opt to make the payment in installments – please contact the hotel for details.

Q23. Can I cancel or change an ASQ reservation?

In case of a room cancellation, the advance payment is non-refundable. In case of a change of stay dates, the hotel must be notified in writing 72 hours in advance of the original arrival date and the rebooking is subject to room availability on the new requested dates.

Q24. Can ASQ guests extend their stay at the hotel after the completion of the compulsory quarantine period?

Yes. Non-ASQ guests are accommodated in rooms and suites outside the hotel’s dedicated and isolated ASQ facility.

Q25. Can regular guests come into contact with ASQ guests?

No. ASQ guests stay alone in quarantine at the hotel’s dedicated and isolated ASQ facility and do not encounter other regular guests or ASQ guests during their compulsory 15-night stay. ASQ guests arrive at the hotel directly from the airport in a specially designed vehicle upon entering Thailand and enter the hotel via dedicated and isolated back-of-house areas and service elevators, directly to their allocated rooms. Guests in quarantine receive all their meals in their room and may leave their room for 1 hour per day to get some fresh air in an isolated area away from regular guests or visitors to the hotel, but only after they have tested negative for COVID-19 during the 2nd screening on the 7th day after arriving in Thailand.

Q26. Do the same service staff tend to regular guests and ASQ guests?

No. A dedicated service team tends to the needs of ASQ guests only, including housekeeping and in-room dining. The dedicated service team wear personal protective equipment (PPE) whenever they enter the dedicated and isolated ASQ facility, and properly discard thereof when exiting said area in line with the Centre for the COVID-19 Situation Administration’s (CCSA) protocols. In the case of the servicing of ASQ guest rooms that takes place every 2nd day during an ASQ guest’s stay, the quarantined guest is required to remain outside the room while the housekeeper services the room. In the case of in-room dining sealed meal trays are placed on a table outside the guest room door and empty trays are left on the outside table by the guest after a meal.

Q27. Do ASQ guests, regular guests and visitors to the hotel’s restaurants and bars use the same cutlery, crockery and glassware?

No, ASQ guests use separate dedicated cutlery, crockery and glassware that are washed separately in dedicated industrial dishwashers. In addition to closely following the strictest hygiene and sanitation procedures and government requirements, Anantara properties have implemented a Stay with Peace of Mind programme that promotes heightened sanitisation and hygiene measures, with a dedicated Guest Guardian responsible for internal audits based on a series of rigid brand guidelines.

Q28. Can the COVID-19 virus travel from one guest room to another through the hotel’s air-conditioning system?

No. Under ASQ certification all guest rooms at Anantara Siam Bangkok Hotel have standalone air-conditioning units. Each room’s air-conditioning unit and filters are properly sanitised after the guest checks out.

Terms and Conditions
  • The rate is inclusive 10% service charge and 7% applicable government tax.
  • The rate quoted is for 15 days (subject to availability).
  • The above benefits may not be used in conjunction with any other discount or exchanged for any other service or cash.
  • For more information or to make a reservation, please contact our reservations at reservations.asia@anantara.com or click on 'Inquiry Now'.
*Foreign currency conversions are given as guidance only and are non-binding. Only the currency confirmed at time of booking is guaranteed.

CONTACT US

Anantara Siam Bangkok Hotel
GDS Codes
Chain Code: OH | Amadeus: BKK710 | Galileo: 16710 | Sabre: 885 | Worldspan: 885 | Pegasus: 75130
Anantara Reservations Team