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Alternative Local Quarantine Packages

Enjoy a luxurious 15-night stay with unrivalled privacy and world-class healthcare on your return to Thailand. Touch down to safety and serenity amid tropical gardens in northern Phuket with spacious, comfortable accommodation, fully sanitised airport transfer, full-board dining, health screening and more

All our Alternative Local Quarantine (ALQ) packages have been developed in partnership with Bangkok Hospital Phuket, transforming every quarantine stay into a luxurious wellness experience. Whether you are a Thai citizen, an international traveller, or an expatriate returning to your family, our all-inclusive, government-approved packages ensure a safe and comfortable stay.

ACCOMMODATION

Settle into a luxurious haven of comfort for your quarantine stay. All our spacious suites and villas feature a private balcony with garden views or a private courtyard with your own pool. Quarantine packages also include complimentary WiFi, so you can stay connected with loved ones and colleagues throughout your stay.

DEDICATED SERVICES BY ANANTARA PHUKET SUITES & VILLAS

  • Luxury accommodation for 15 nights
  • Daily full-board meals – breakfast, lunch and dinner
  • Complimentary high-speed internet access
  • Designated area for COVID-19 screening tests
  • Twice daily temperature check
  • Nursing service

DEDICATED SERVICES BY BANGKOK HOSPITAL PHUKET

  • A total of two COVID-19 screening tests conducted on-property on day 5 and day 13
  • Certificate report on status of each patient under observation
  • Official COVID-19-free certificate on day 13 prior to check-out

Required Documents

SPECIFY THE NUMBER OF GUESTS:

Documents Required to Enter Thailand for Thai Citizens – Travelling Alone


Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

  1. Flight details or eTicket (required at time of hotel booking)
  2. Copy of passport (required at time of hotel booking)
  3. Copy of Thai identification card (if available)
  4. Signed Pre-Arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Medical certification letter
  8. Letter of consent to quarantine in Alternative State Quarantine for 14 days
  9. Letter of consent to accept to pay the expenses to quarantine in Alternative State Quarantine for 14 days
  10. Letter of consent to travel across the border or province to quarantine in Alternative State Quarantine for 14 days
  11. Address after quarantine (the next destination you will visit after you finish state quarantine
  12. Letter of consent to quarantine in Alternative State Quarantine for 14 days for children under 18 years old
  13. Hotel confirmation letter
Download PDF

Documents Required to Enter Thailand for Thai Citizens – Two or More


Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

  1. Flight details or eTicket (required at time of hotel booking)
  2. Copy of passport
  3. Copy of Thai identification card (if available)
  4. Signed Pre-Arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Medical certification letter
  8. Marriage certificate (in cases where husband and wife wish to stay together)
  9. Copy of visa to enter Thailand (in caseS where one spouse is a foreigner)
  10. Letter of consent to quarantine in Alternative State Quarantine for 14 days
  11. Letter of consent to accept to pay the expenses to quarantine in Alternative State Quarantine for 14 days
  12. Letter of consent to travel across the border or province to quarantine in Alternative State Quarantine for 14 days
  13. Address after quarantine (the next destination you will visit after you finish state quarantine)
  14. Letter of consent to quarantine in Alternative State Quarantine for 14 days for children under 18 years old
  15. Hotel confirmation letter
  16. Indemnity record (for communicable disease control)
Download PDF

Documents Required to Enter Thailand for Non-Thai Citizens – Travelling Alone


Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

  1. Flight details or eTicket
  2. Copy of passport
  3. Copy of visa to enter Thailand
  4. Signed Pre-arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Negative COVID-19 test result (not more than 72 hours before departing)
  8. Work permit (for guests travelling for business purposes)
  9. Invitation letter (for guests invited to Thailand by someone else)
  10. Copy of ID card or passport of spouse or family members (when entering with visa type “O” but not staying in the hotel together)
  11. Letter of guarantee of healthcare insurance (covering all medical treatments, including COVID-19, up to at least USD 100,000)
  12. Address after quarantine (the next destination you will visit after you finish state quarantine)
  13. Letter of consent to quarantine in Alternative State Quarantine for 15 nights for children under 18 years old
  14. Hotel confirmation letter
Download PDF

Documents Required to Enter Thailand for Non-Thai Citizens – Two or More


Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

  1. Flight details or eTicket
  2. Copy of passport
  3. Copy of visa to enter Thailand
  4. Signed Pre-arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Negative COVID-19 test result (not more than 72 hours before departing)
  8. Work permit (for guests travelling for business purposes)
  9. Invitation letter (for guests invited to Thailand by someone else)
  10. Copy of ID card or passport of spouse or family members (when entering with visa type “O” but not staying in the hotel together)
  11. Marriage certificate (in cases where husband and wife wish to stay together)
  12. Letter of guarantee of healthcare insurance (covering all medical treatments, including COVID-19, up to at least USD 100,000)
  13. Address after quarantine (the next destination you will visit after you finish state quarantine)
  14. Letter of consent to quarantine in Alternative State Quarantine for 15 nights for children under 18 years old
  15. Hotel confirmation letter
  16. Indemnity record (for communicable disease control)
Download PDF

Documents Required to Enter Thailand for DCIO Staff


Please note that the documents list below is intended as an overall guide to what you will need to re-enter Thailand and stay at our hotel. Required documents are subject to change at short notice and may vary according to your personal circumstances. Please consult your nearest Thai Embassy or Consulate for the most up to date list of required documents.

(Diplomatic Missions, Consular Posts and International Organisations)

  1. Flight details or eTicket
  2. Copy of passport or diplomatic ID
  3. Copy of visa to enter Thailand
  4. Signed Pre-arrival Screening Form
  5. Certificate of Entry into the Kingdom of Thailand (entry permission letter)
  6. FIT to FLY letter
  7. Negative COVID-19 test result (not more than 72 hours before departing)
  8. Declaration form
  9. Letter of guarantee of healthcare insurance (covering all medical treatments, including COVID-19, up to at least USD 100,000)
  10. Address after quarantine (the next destination you will visit after you finish state quarantine)
  11. Letter of consent to quarantine in Alternative State Quarantine for 15 nights for children under 18 years old
  12. Indemnity record (for communicable disease control)
Download PDF

Frequently Asked Questions

For any additional information not provided below, please contact our dedicated specialists on +66 (0) 2 365 9114 or +1-844-646-6724 (US Toll Free)

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Q1. Is Anantara Phuket Suites & Villas an Alternative Local Quarantine (ALQ) hotel?

Yes, Anantara Phuket Suites & Villas is a certified Alternative Local Quarantine (ALQ) facility as certified by Thailand’s Ministry of Public Health and Ministry of Defence.

Q2. Is the hotel limited to ALQ guests only, or can anyone stay at or visit the hotel’s facilities?

Anantara Phuket Suites & Villas is limited to ALQ guests only. ALQ guests are confined exclusively to their rooms in dedicated and isolated areas and have no access to the hotel’s public facilities and public areas.

Q3. Why do ALQ guests have to stay in the hotel for 15 nights instead of 14 nights?

Thailand’s Ministry of Public Health requires ALQ guests to quarantine for 14 full days and counts the date of arrival in Thailand as Day 0, irrespective of the arrival time in the country on that day.

Q4. How do ALQ guests travel from the airport to the hotel?

The hotel’s ALQ packages do not include transfers from or to Phuket International Airport. Transportation can be arranged by Anantara Phuket Suites & Villas with an additional charge of THB 1,500 per van per way.

Vans are limited to a maximum of three guests. Seating arrangements comply with social distancing measures and are approved by Thailand's Ministry of Public Health.

Q5. Are ALQ guests tested for COVID-19 at the hotel?

Yes. Anantara Phuket Suites & Villas works in partnership with Bangkok Hospital Phuket to look after the health and safety of ALQ guests at the hotel. ALQ guests undergo two COVID-19 screening tests during their stay as well as twice-daily compulsory temperature checks.

Q6. What happens if an ALQ guest tests positive for COVID-19 at the hotel?

The guest will be transferred and admitted to Bangkok Hospital Phuket by certified medical staff in line with the Centre for the COVID-19 Situation Administration’s (CCSA) protocols.

Q7. Are ALQ guests allowed to leave their rooms?

No, except under the following circumstances:

  • Housekeeping service – Servicing of ALQ guest rooms takes place every second day after day five. Guests are required to remain outside the room while the housekeeper services it.
  • Smoking – Smoking is only allowed on the room balcony.
  • Villa guests – All villa guests can enjoy full use of their private courtyard area and private pool for the entirety of their stay.

Q8. Are ALQ guests allowed to use the hotel’s swimming pool?

No, under ALQ certification guests in quarantine are not allowed to enter the swimming pool for recreational use or exercising. However, pool villa guests can use their own private pools at any time during their stay.

Q9. Are ALQ guests allowed to use the hotel’s spa and gym?

No. Phuket Provincial Public Health authorities do not permit ALQ guests to use spa or gym facilities during their quarantine stay.

Q10. Are ALQ guests allowed to visit each other in their rooms?

No. ALQ guests are not allowed to visit each other in their rooms at any time during their stay.

Q11. Are ALQ guests allowed to receive visitors from outside the hotel?

No.

Q12. Can married couples share a hotel room?

Yes. A copy of the couple’s marriage certificate must be submitted when making the ALQ hotel reservation.

Q13. Can families share a hotel room?

Yes, subject to the maximum occupants allowed per selected room or suite type. A copy of the parents’ marriage certificate must be submitted when making the ALQ hotel reservation.

Q.14 Can friends or unmarried couples share a hotel room?

No. Only married couples and families can share a room.

Q.15 Do infants stay for free?

No. A supplement for infants up to the age of three years applies. This includes two COVID-19 screening tests, a twice-daily compulsory temperature check, healthcare services by Bangkok Hospital Phuket and full board meals.

Q.16 Does the hotel supply baby food, diapers and other amenities for infants?

Anantara Phuket Suites & Villas supplies basic children’s amenities in rooms. For infants, parents are required to bring items such as baby food and diapers. Cold storage facilities for baby food are available upon request. Deliveries from online shopping services are allowed (please see conditions relating to deliveries to hotel rooms below). In addition, the hotel can assist with buying essential items from shops nearby.

Q.17 Are kids’ menus available for meals?

Yes.

Q.18 Are pets allowed in hotel rooms?

No.

Q.19 Can ALQ guests receive deliveries?

Yes, under the following conditions:

  • The guest must inform the hotel of the delivery in advance, including date of delivery and estimated time of arrival.
  • Upon delivery, the hotel is required to open and inspect the contents, then reseal the package in the presence of the delivery person, before delivering it to the guest’s room.
  • For deliveries of prescription medicines, guests must provide a prescription and this has to be authorised by the hotel’s nurse.
  • Items prohibited for delivery include food and beverages, alcohol, narcotics, weapons and ammunition.

Q.20 Can ALQ guests receive food deliveries from family and friends?

Yes, under the following conditions:

  • Only a family member of the guest may deliver the food to the hotel – food deliveries by messenger or food delivery services are not allowed.
  • The family member must present his or her Thai ID card upon the delivery of the food at the hotel.
  • The guest must sign a disclaimer letter upon receiving the food.

Q.21 Do I need to pay for my ALQ stay in advance?

Yes, full payment for the selected ALQ package must be made when booking an ALQ stay at Anantara Phuket Suites & Villas. Thai nationals and expatriates holding a credit card issued by a Thai bank can opt to make the payment in instalments – please contact the hotel for details.

Q22. Can I cancel or change an ALQ reservation?

In case of a room cancellation, the advance payment is non-refundable. In case of a change of stay dates, the hotel must be notified in writing 72 hours in advance of the original arrival date and the rebooking is subject to room availability on the new requested dates.

Q23. Can ALQ guests extend their stay at the hotel after the completion of the compulsory quarantine period?

Guest cannot extend their stay at Anantara Phuket Suites & Villas after completion of ALQ programme. However, they are welcome to stay at Anantara Mai Khao Phuket Villas.

Q24. Can regular guests come into contact with ALQ guests?

No. ALQ guests stay alone in quarantine at the hotel’s dedicated and isolated ALQ facility and do not encounter other visitors or ALQ guests during their compulsory 15-night stay.  ALQ guests arrive at the hotel directly from the airport upon entering Thailand and enter the hotel via dedicated and isolated back-of-house areas, directly to their allocated rooms.  

Q25. Do ALQ guests and visitors to the hotel’s restaurants and bars use the same cutlery, crockery and glassware? 

No, ALQ guests use separate dedicated cutlery, crockery and glassware that are washed separately in dedicated industrial dishwashers. In addition to closely following the strictest hygiene and sanitation procedures and government requirements, Anantara properties have implemented a Stay with Peace of Mind programme that promotes heightened sanitisation and hygiene measures, with a dedicated Guest Guardian responsible for internal audits based on a series of rigid brand guidelines.

Q26. Can the COVID-19 virus travel from one guest room to another through the hotel’s air-conditioning system?

No. Under ALQ certification all guest rooms at Anantara Phuket Suites & Villas have standalone air-conditioning units. Each room’s air-conditioning unit and filters are properly sanitised after the guest checks out.

Terms and Conditions
• These packages are subject to government regulations that apply to all international arrivals into Thailand.
• Additional charges for hospital stays and services may apply.
•Full payment for the selected ALQ package must be made when booking an ALQ stay at Anantara Phuket Suites & Villas. Bookings are non-refundable and no-shows will be charged at the full rate.
For more information or reservations, call +66 76 336 123 or email phuket@anantara.com
*Foreign currency conversions are given as guidance only and are non-binding. Only the currency confirmed at time of booking is guaranteed.

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Anantara Phuket Suites & Villas
GDS Codes
Chain Code: OH | Amadeus: HKTAMK | Galileo: F9112 | Sabre: 386240 | Worldspan: HKTAM | Pegasus: 17467
Anantara Reservations Team
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