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Best Rate Guarantee

Put your mind at ease and book directly with us, knowing you enjoy the best rate on every reservation.

If you find a lower rate elsewhere, we are more than happy to match it. Or if you find a lower rate within 24 hours of making a booking, we will match that and even give you an additional 10% off.

*Terms and conditions apply

More Details
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Enjoy a luxurious 7- and 10-day quarantine stay with unrivalled privacy and world-class healthcare on your arrival in Thailand. Our quarantine packages include direct, fully sanitised airport transfer, full-board dining and more. 

Browse below for our government-approved Alternative Quarantine (AQ) hotels and resorts.


Anantara Siam Bangkok Hotel


Touch down to a luxurious and tranquil stay in the heart of Bangkok with full health screening and every need attended to.


Anantara Riverside Bangkok Resort


Quarantine in riverside style with luxury accommodation, delightful dining, health certification and more.


Anantara Phuket Suites & Villas


Spend your quarantine in idyllic island bliss with a choice of spacious suites and luxurious private pool villas.

Insurance Partner

Travel Insurance for COVID-19 and COE from AXA Thailand

AXA Thailand’s Sawadee Thailand: Inbound Travel Insurance package provides all the coverage you need to travel to Thailand and stay as an AQ guest at our hotels and resorts.

  • Policy meets USD 100,000 requirement for Certificate of Entry (COE)
  • Instant insurance policy and COVID-19 certificate by email
  • Large hospital network throughout Thailand

Frequently Asked Questions

For any additional information not provided below, please contact our dedicated specialists on +66 (0) 2 365 9114 or +1-844-646-6724 (US Toll Free)

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Can I cancel my booking?

No, bookings may not be cancelled, but you can make changes to your booking by contacting us at +66 2 365 9114.

Why do AQ guests have to stay in the hotel for one night longer than the designated quarantine period in some cases?

The Ministry of Public Health requires AQ guests to quarantine according to the arrival time of their flight into Thailand. If the flight arrives 12.01 am – 6.00 pm, this will count as Day 1 of the quarantine. If the flight arrives 6.01 pm – 12.00 midnight, this counts as Day 0.

What happens if AQ stays are no longer required on the date I am due to arrive in Thailand?

If AQ stays are no longer required by the Thai government on the date you are due to arrive in the country, you will be entitled to cancel and receive a full or partial refund on your advance payment. If the final required date for AQ stays falls during your AQ stay, you will receive a full or partial refund for all unused nights.

What happens if the required length of AQ stays is reduced before or during my stay?

If the required length of AQ stays is reduced by the Thai government you will receive a full or partial refund for all unused nights. 

Do you provide a transfer service from the airport to the hotel?

Yes, we provide fully sanitised transfers from your arrival airport as part of our quarantine packages. Transfers from certain airports may incur an extra charge. Please check with the hotel for full details.

Are meals and breakfast included?

Yes, breakfast, lunch and dinner are provided during every day of your stay

What happens if I test positive for COVID-19 during my stay?

In the event you test positive for COVID-19 you will be taken to hospital immediately for medical care.

Are AQ guests allowed to receive visitors from outside the hotel?


Can married couples share a hotel room?

Yes. A copy of the couple’s marriage certificate must be submitted when making the Government-approved quarantine package reservation.

Can families share a hotel room?

Yes, subject to the maximum occupants allowed per selected room or suite type. A copy of the parents’ marriage certificate must be submitted when making the Government-approved quarantine package reservation.

Can friends or unmarried couples share a hotel room?

No. Only married couples and families can share a room.

Do infants stay for free?

No. A supplement for infants up to the age of 3 years applies.

Are kids’ menus available for meals?


Are pets allowed in hotel rooms?


Can the COVID-19 virus travel from one guest room to another through the hotel’s air-conditioning system?

No. Under AQ certification all guest rooms have standalone air-conditioning units. Each room’s air-conditioning unit and filters are properly sanitised after the guest checks out.

Does Anantara have a preferred COVID-19 health insurance provider?

Yes, we recommend AXA Thailand’s Sawadee Thailand: Inbound Travel Insurance package, which meets all criteria for AQ stays at our properties.

Terms and Conditions
  • These packages are subject to government regulations that apply to all international arrivals into Thailand.
  • Additional charges for hospital stays and services may apply.